Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies to enhance your experience, ensure security, and comply with Australian privacy regulations. By accessing and using our website, you acknowledge and agree to the use of cookies as described herein. Last updated: January 18, 2026
1. What Are Cookies and Similar Technologies
Cookies are small text files stored on your device when you visit our website. They contain data that helps us recognise you during subsequent visits and understand your behaviour on our platform. Beyond traditional cookies, we also use similar technologies such as web beacons, pixel tags, and local storage mechanisms to track user interactions and preferences. These technologies are essential for delivering a seamless gaming experience while maintaining the security and integrity of our operations. Players in Australia benefit from these tools as they enable us to provide localised content, manage responsible gaming features, and prevent fraudulent activities that could compromise your account safety.
2. Types of Cookies We Use
Our platform employs various categories of cookies, each serving distinct functions to optimise your gaming experience:
- Essential Cookies – These are necessary for website functionality, including session management, login authentication, and payment processing. Without these cookies, core features of our platform would not function properly.
- Performance Cookies – These track how you interact with our website, recording page load times, search queries, and navigation patterns. This data helps us identify performance bottlenecks and optimise website speed.
- Functional Cookies – These remember your preferences, such as language settings, account details, and game selections, ensuring a personalised experience on each visit.
- Marketing Cookies – These monitor your behaviour across our platform and third-party websites to deliver targeted promotions and advertisements relevant to your gaming interests.
- Security Cookies – These protect against fraud and unauthorised access by monitoring suspicious activity and implementing additional verification measures when necessary.
- Analytics Cookies – These gather data about user demographics, traffic sources, and engagement metrics, helping us understand our player base and improve service quality.
3. Purposes of Cookie Collection
We collect cookie data for multiple legitimate purposes aligned with Australian privacy principles. Firstly, cookies enable us to maintain your login sessions and protect your account from unauthorised access. Secondly, they facilitate the delivery of game content, processing of bets, and management of winnings. Thirdly, cookies allow us to personalise your experience by remembering game preferences and account settings. Fourthly, we use cookies to monitor responsible gaming measures, including deposit limits and self-exclusion periods as required by Australian regulations. Finally, cookies support our marketing efforts by tracking campaign effectiveness and delivering relevant promotional content. All purposes comply with the Privacy Act 1988 and state-based gambling regulations.
4. Third-Party Cookies and External Services
Our platform integrates with third-party service providers who may set their own cookies on your device. These include payment processors, analytics platforms, fraud prevention services, and advertising networks. We do not control third-party cookies, and their use is governed by the respective provider’s privacy policies. Notable third parties include payment gateway operators, customer support systems, and advertising platforms. We recommend reviewing these external policies to understand how your data is processed. Australian players should note that some third-party services may operate from overseas jurisdictions, though we ensure all partnerships comply with local privacy standards.
5. Cookie Duration and Expiration
Cookies on our platform have varying lifespans depending on their function. Session cookies expire automatically when you close your browser, making them temporary by nature. Persistent cookies remain on your device for extended periods, ranging from days to years, allowing us to maintain your preferences across visits. Authentication cookies typically expire after a defined period of inactivity for security purposes. Marketing cookies may persist for several months to track campaign performance. You have the right to delete cookies at any time through your browser settings. We recommend clearing cookies periodically if you access our platform from shared devices to protect your privacy.
6. Managing Your Cookie Preferences
Upon your first visit, we present a cookie consent banner allowing you to accept or reject non-essential cookies. You can modify your preferences at any time through our cookie management centre, accessible in the website footer. Here you can selectively enable or disable specific cookie categories whilst maintaining essential cookies necessary for platform functionality. Australian users have the explicit right to withdraw consent previously given. Please note that rejecting cookies may limit certain features, such as personalised game recommendations or faster checkout processes. We respect your choices and do not force cookie acceptance as a condition of using our services.
7. Browser-Specific Cookie Management Instructions
Most modern browsers provide built-in cookie management tools. Here are instructions for popular browsers:
- Google Chrome – Navigate to Settings, select Privacy and Security, then Cookies and other site data. You can block all cookies or allow exceptions for specific websites.
- Mozilla Firefox – Access Preferences, go to Privacy and Security, and adjust cookie settings under Cookies and Site Data to control acceptance levels.
- Safari – Open Preferences, select Privacy, and manage cookie settings to prevent websites from storing tracking data.
- Microsoft Edge – Go to Settings, select Privacy, find Cookies and other site data, and configure your preferred tracking prevention level.
- Opera – Access Settings, navigate to Privacy and Security, then manage cookies under Cookies section.
8. Compliance with Australian Privacy Legislation
Our cookie practices adhere to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which govern personal information collection and use. We also comply with state-based gambling regulations, including liquor and gaming legislation in New South Wales, Victoria, and other jurisdictions. Our use of cookies for responsible gaming purposes aligns with harm minimisation requirements set by regulatory bodies. We do not sell personal cookie data to third parties without explicit consent. Australian users have rights including access to personal information, correction of inaccurate data, and complaints mechanisms through the Office of the Australian Information Commissioner.
9. Cookie Data Security and Protection
We implement robust security measures to protect cookie data from unauthorised access and misuse. All data transmission occurs via encrypted HTTPS connections. Sensitive information within cookies is encrypted using industry-standard protocols. Our servers maintain multiple security layers, including firewalls and intrusion detection systems. Regular security audits ensure compliance with international standards such as PCI-DSS for payment data. In the event of a security breach affecting cookie data, we notify affected users promptly as required by Australian privacy laws. We maintain strict access controls, limiting employee access to cookie data on a need-to-know basis.
10. Updates to This Cookie Policy and Your Rights
We may update this policy periodically to reflect changes in technology, legal requirements, or our business practices. Any material changes will be communicated via email or prominent website notices. Your continued use of our platform following updates constitutes acceptance of the revised policy. You have the right to access, correct, or delete your cookie data by contacting our privacy officer. You can request a complete report of all cookies stored on your device. Should you have concerns regarding our cookie practices, you may lodge a formal complaint with the Office of the Australian Information Commissioner. This policy was last updated in January 2026 and remains subject to ongoing review and improvement based on user feedback and regulatory developments.